Technical Services & Support
Equipment downtime
costs you money.
Tombake and our long-standing service partner BDS keep your operation running, with a 24-hour response time, planned maintenance programmes and repair services tailored to your needs.
Meet BDS,
an extension of our team.
BDS is Tombake's long-standing partner for technical spares, repairs, servicing and maintenance, and has worked as an extension of the Tombake team for years. When a technician arrives at your site in South Africa, or you need a spare part to keep a machine running, it is BDS who knows Tombake equipment inside out. New equipment sales and installations stay with Tombake.
BDS is a separate company operating within South Africa as our local service and repair agent, from Cape Town, Durban and Boksburg.
Three paths. Pick the one
that fits your situation.
Non-urgent
Technical issue?
Something not quite right, but the equipment is still running. Call your nearest branch and a BDS technician will come to you.
Call a branchEmergency · 24-hour response
Equipment down?
If your oven, line or cold chain is down, call us directly. We aim for a 24-hour response across all three SA branches.
Call your nearest branchScheduled
Need maintenance?
Routine servicing, scheduled checks and planned maintenance are handled by BDS, our service partner in Cape Town, Durban and Boksburg.
Arrange maintenance with BDSScheduled maintenance,
repairs and spare parts.
Maintenance, repairs and spare parts are handled by BDS, our long-standing service partner and the extension of the Tombake team in South Africa. We hold service contracts with major bakeries, supermarket chains, catering companies and hotels across South Africa.
Scheduled bakery equipment maintenance
Planned bakery equipment maintenance and servicing built around your production calendar — minimising disruption while systematically catching wear, adjusting calibrations and replacing consumables before they cause problems.
Personalised service contracts
Personalised bakery equipment service contracts tailored to your specific equipment, production schedule and budget — from major bakeries and supermarket chains down to single-site independent bakers.
24-hour emergency response
Emergency bakery equipment repair with a 24-hour turnaround. When equipment goes down, every hour matters — qualified technicians dispatched quickly so your operation gets back online.
Genuine spare parts
Spare parts for the equipment we supply, sourced and fitted by BDS, so one failed component does not keep a machine out of production.
Call the branch
closest to you.
For emergencies and breakdowns, the fastest route is direct. Tap to call your nearest branch and our team will route a BDS technician to you.